Agreement to Terms

These Terms of Service ("Terms") constitute a binding legal agreement between you and The Cyber Guy. By using our website or services, you confirm that:

• You have read and understood these Terms
• You agree to be bound by these Terms
• You are legally capable of entering into binding contracts

Our Services

The Cyber Guy provides cybersecurity education, training, consulting, assessments, and ongoing support through:

• Digital products (guides, courses, templates)
• Online training programs and workshops
• Security assessments and audits
• Consulting and coaching services
• Membership programs
• Done-for-you services

Services are delivered through our website, online platform, email, video conferencing, and other digital channels.

Eligibility

You must be at least 18 years old to use our services.

By using our services, you represent and warrant that:

• You are 18 years of age or older
• You have the legal capacity to enter into these Terms
• You are not prohibited from using our services by law

If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Account Registration

Some services require you to create an account. You agree to:

• Provide Accurate Information: All information must be current, complete, and truthful
• Maintain Security: Keep your password confidential and secure your account
• Notify Us of Unauthorized Access: Report any security breach immediately
• Accept Responsibility: You are responsible for all activities under your account

You may not:

• Share account credentials
• Create multiple accounts
• Use another person's account
• Transfer your account without permission

Payments and Refunds

Pricing

All prices are listed in U.S. dollars and subject to change with 30 days' notice. Current pricing at time of purchase applies.

Payment Processing

We use secure third-party payment processors (Stripe, PayPal). By providing payment information, you:

• Authorize us to charge your payment method
• Confirm information is accurate
• Agree to your payment provider's terms

Recurring Subscriptions

Membership subscriptions automatically renew until canceled. You may cancel anytime through:

• Your account dashboard
• Email to [email protected]
• Contact form on our website

Cancellations take effect at the end of the current billing period.

Refund Policy

Intellectual Property

Our Content

All content provided through our services is owned by The Cyber Guy and protected by copyright, trademark, and other intellectual property laws. This includes:

• Courses and training materials
• Templates, guides, and worksheets
• Videos and audio recordings
• Written content and articles
• Proprietary methodologies and frameworks
• Software and tools
• Logos, branding, and design elements

Your License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our content for personal or internal business use
• Download materials for offline use as permitted
• Print materials for personal reference

You may NOT:

• Reproduce or distribute content without permission
• Sell, rent, or license our content
• Modify or create derivative works
• Remove copyright or proprietary notices
• Share account access or course materials
• Use content for training others without permission

User Conduct

You agree to use our services lawfully and respectfully. Prohibited conduct includes:

• Violating laws or regulations
• Infringing intellectual property rights
• Transmitting malware or harmful code
• Harassing, threatening, or abusing others
• Providing false information
• Impersonating others
• Attempting unauthorized access to our systems
• Scraping or copying content systematically
• Interfering with service operation
• Using services for illegal activities

We reserve the right to:

• Investigate violations
• Remove violating content
• Suspend or terminate access
• Report illegal activity to authorities
• Seek legal remedies

Service Delivery and Availability

We strive to provide reliable, high-quality services. However:

For Professional Services:

• Services are tailored to your specific circumstances
• You are responsible for implementing recommendations
• We provide guidance, not guarantees

Disclaimer of Warranties

Some jurisdictions don't allow disclaimer of implied warranties, so some of the above may not apply to you.

Limitation of Liability

This limitation doesn't apply to damages caused by our gross negligence or willful misconduct, or violations of applicable law that can't be limited by contract.

Third-Party Services and Links

Our website may contain links to third-party websites or integrate with third-party services.

We are not responsible for:

• Content on third-party sites
• Privacy practices of third parties
• Terms and conditions of third-party services
• Performance or availability of external services

Links do not imply endorsement, sponsorship, or affiliation. Use third-party services at your own risk.

Modifications to Terms

We may update these Terms periodically to reflect changes in our services, new legal requirements, or user feedback.

When we make changes:

• We'll update the "Last Updated" date
• We'll post the revised Terms on our website
• For material changes, we may provide additional notice via email

Your options:

• Continue using services = acceptance of new Terms
• Discontinue use if you don't agree

Termination

We may suspend or terminate your access if:

• You violate these Terms
• Your account has been inactive for extended period
• Required by law
• For legitimate business reasons

You may terminate by:

• Canceling your account through your dashboard
• Contacting [email protected]
• Ceasing use of our services

Upon termination:

• Your license to use our content immediately ceases
• You must stop using all materials and services
• We may delete your account data per our retention policy
• Outstanding payments remain due

Dispute Resolution

Informal Resolution

Before filing any claim, you agree to contact us at [email protected] to attempt informal resolution. We'll work in good faith to resolve the matter within 30 days.

Binding Arbitration

If informal resolution fails, any disputes shall be resolved through binding arbitration rather than in court, except:

• Small claims court actions (under $10,000)
• Where prohibited by law
• Intellectual property disputes

Class Action Waiver

You agree to bring claims only in your individual capacity, not as part of any class, representative, or collective action.

General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement
• Severability: If any provision is found unenforceable, the remaining provisions remain in full effect
• No Waiver: Our failure to enforce any provision doesn't waive our right to enforce it later
• Force Majeure: We're not liable for delays caused by circumstances beyond our reasonable control

Contact Us

Questions about these Terms of Service?